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Monday, August 4, 2014

AC Electric’s New Streetlight Reporting System

               AC Electric’s New Streetlight Reporting System
By Albert B. Kelly

If you’re like me or if you are of a certain generation, you approach today’s digital-online-interconnected-social media-website filled landscape with respect and perhaps a healthy dose of skepticism. I say that of course even as I scroll through e-mail messages on a handheld device that puts more computing power in my hand than NASA had in an entire complex when they landed men on the moon.

But every now and then, something comes along that’s extremely important and timely. In this case, I’m talking about Atlantic Electric’s new streetlight reporting system that is available through their website. Any citizen or resident can report a street light that is out by going to Atlantic Electric via this direct link http://www.atlanticcityelectric.com/pages/connectwithus/outages/StreetLightOutage.aspx  

Anyone reporting a darkened street light will need to provide the utility pole number or an address and there’s also a place for your name and contact information. Atlantic Electric provides a space for comments if you wish to give more detail and they will provide a status update on any lights you report.

If you contact Atlantic Electric through their main website (as opposed to the link above); click “my home”, then click “report an outage or safety hazard” and then click “report streetlight outage”. Put in the required information and they will take it from there.

Off the top, I stressed the word “important” regarding this new feature by Atlantic Electric because as a mayor, working with law enforcement and other officials on public safety; we’re very well aware of the critical role lighting plays in that effort.

At first glance, there is the issue of traffic. Street lighting exists first and foremost to help motorists and pedestrians navigate streets and sidewalks safely. While I’m guessing that the numbers will vary from place to place with a wide range of factors to be considered (i.e. traffic patterns, road conditions, speed limit), I’m fairly certain that the evidence will show that street lights reduce accidents and fatalities.

If we can prevent even one traffic-related death or a serious accident where people are injured by simply reporting a street light that’s out; then I think it is well worth the trouble it takes to do so. It may be a simple thing; but it is something residents can do for the good of the community from the safety of their own homes.

But there’s more. Bad guys and criminals of any sort don’t want to be seen. Whether we’re talking about guys on a street corner selling drugs or guys looking to “smash and grab” from a parked car or someone looking for an easy mark; they all want to remain hidden and undetected. The best way to do that is to hide in the shadows and find some cover in the dark.

One easy way that residents can make their neighborhoods safer and discourage open-air criminal behavior is to report street lights that are out. Understand that in some instances, the bad guys might shoot them out or otherwise try and disable them, so we might have to be persistent and call as often as necessary to keep an area well-lighted.

As I said, it may sound like a small thing and relatively unimportant; but it is important. A working street light is a basic issue so on one level it is a quality of life thing, but on another level it is a small piece of a larger puzzle that involves safety and crime prevention.

That’s why I encourage residents in their respective neighborhoods to take notice of the streetlights as evening sets in and when you see one that is out, go to Atlantic Electric’s website and report the outage or if you’re not comfortable the whole on-line website thing, call their line at 1-800-642-3780.


Atlantic Electric continues to be a partner with the communities they serve and they have this terrific new streetlight reporting system through their website, so let’s take advantage of it. Then too, I would not be surprised if they don’t come out with a new “streetlight reporting app” for your mobile phone in the not-too-distant-future…the digital age just keeps on moving.